Privacy Policy

Last updated: 24/01/2026

1. Who is the data controller?

The data controller for personal data collected via mogup.immo is:

MOGUP SARL (Trade name: Mogup) — RC 8075 — IF 66970353 — ICE 003708714000053
Registered office: CHEZ MBC APP 2ND FLOOR LOT BOUHAIRA, 450-5 AVENUE AL AQABA, 44000 ESSAOUIRA, Morocco
Email: Contact@mogup.immo — Phone: +212 608-487415
Personal data contact: Contact@mogup.immo

2. Legal framework

Mogup processes your personal data in accordance with Moroccan Law No. 09-08 on the protection of individuals with regard to the processing of personal data, under the supervision of the CNDP.

3. What data do we collect?

Depending on how you interact with the website, Mogup may collect:

  • Identification and contact data: first name, last name, phone number, email address.

  • Data related to your request: type of property sought, budget, location, criteria, message.

  • Browsing data: IP address, technical identifiers, pages visited, connection logs.

  • Cookies and trackers: depending on your choices (see Cookies section).

Mogup never asks for unnecessary information: only data needed to handle your request is processed (data minimization principle).

4. Why do we use your data? (Purposes)

Your data may be used to:

  • Respond to your requests (contact, valuation, viewing, search, introductions).

  • Manage the client/prospect relationship (follow-up, appointments, communications).

  • Improve the website and services (statistics, performance, security).

  • Comply with legal obligations and defend our rights in the event of a dispute.

5. What is the legal basis?

Depending on the situation, processing is based on:

  • Your consent (e.g., non-essential cookies, form submissions).

  • Pre-contractual/contractual steps (e.g., arranging a viewing, introductions).

  • Legitimate interest (e.g., website security, service improvement, fraud prevention).

  • A legal obligation (where applicable).

6. Who can access your data? (Recipients)

Your data may be shared with:

  • Mogup teams responsible for handling your request.

  • Technical service providers strictly necessary for operations (hosting, maintenance, measurement tools), acting as processors.

Hosting provider: Hostinger (Lithuania).

7. Transfers of data outside Morocco

Depending on the tools used (hosting provider, technical services), some data may be transferred outside Morocco. Mogup implements reasonable contractual and organizational measures to govern these transfers, in accordance with applicable requirements under Law 09-08.

8. How long do we keep your data?

Mogup applies the following retention periods:

  • Active clients: 5 years

  • Prospects: 36 months

  • Contact data: 3 years after the last contact

  • Cookies: 13 months

  • Connection logs: 12 months

After these periods, data is deleted or anonymized, unless a different retention period is required by law.

9. Security

Mogup implements technical and organizational measures to protect your data (access control, account security, limited access, backups, etc.).

No system is completely secure. If a serious security incident is detected, Mogup will take reasonable necessary measures and make any required notifications where applicable.

10. Your rights

In accordance with Law 09-08, you can exercise, in particular:

  • Right of access to your data

  • Right to rectification

  • Right to object (in certain cases)

  • Right to erasure (in certain cases)

To exercise your rights: Contact@mogup.immo
You may also contact the CNDP (Moroccan data protection authority).

11. Cookies & trackers (summary)

The website may use:

  • Necessary cookies: essential for the website to function (no consent required).

  • Analytics/marketing cookies: subject to your consent (cookie banner).

  • Retention period: 13 months.

Details (cookie list, purposes, preference management) are available on the Cookies page.

12. Changes

Mogup may update this policy at any time. The update date will be shown at the top of the page.